Access Issues with DeepSeek
Russian users are facing widespread access issues with DeepSeek, a popular Chinese AI network. Direct connections to the web version (chat.deepseek.com) and official mobile app are not loading. However, using a VPN connection maintains full access to the AI assistant.
Causes of the Issues
According to Detector404, a surge in complaints began after a sudden network outage. The system recorded over 1,100 operational reports of problems within a short period, and the total number of appeals per day exceeded 21,000. Users primarily complain that the site does not load and that the AI network either does not respond or responds slowly.
Technical Analysis
Koda Durowa conducted a diagnosis of the internet connection to DeepSeek servers. The test results show that the session is interrupted at the TLS handshake stage. This technical symptom completely matches the mechanics of technical means of countering threats (TSPU).
Industry Impact
Until now, DeepSeek remained the only AI service from the 'big world five' that had not officially introduced any regional restrictions for Russian citizens and worked without using specialized means of bypassing blockages. Access issues affect users of all key ecosystems, but the vast majority of complaints come from mobile device owners: Android — 54%, iOS — 17.9%.